How to cancel proactive. . . . but i got my 2nd kit a month and a half ago . info@proactive-delivery. Best Answer: They'd keep sending it and I quit paying for it. . Then they didn't send it anymore. 00 every eight weeks or so until you cancelObviously, this prompted me to cancel my proactiv (the company enrolls you in a auto-renewal program as you make your first order), and I did so by calling their customer . Yet again I have had that . . My suggestion . Find answers to your Proactiv® prod... more